Open 5 days a week, 6:30am - 6:30pm

Open 5 days a week, 6:30am - 6:30pm

Dedicated carer for full care & support

Dedicated carer for full care & support

Full access to the nursery webcam

Full access to the nursery webcam

FAQs

For more information about our Bizzy world have a look at some of our FAQs below. If you can’t find the answer to your question please give us a call and we’d be more than happy to help.

Funding

General

Nursery Life

Policies & Procedures

Do you accept childcare vouchers towards payment for childcare?

Yes, we accept all childcare vouchers from employer schemes.  Check with your employer if they offer childcare vouchers.

Employer vouchers and contributions cannot be used alongside Tax Free Childcare

Can I use funded hours from the government for 2, 3 or 4 year olds at Bizzy Kidz?

Yes funded hours can be used here at Bizzy Kidz, please contact the nurseries for more information, via telephone or our live chat on how this works and available hours.

What is tax free childcare?

Tax-Free Childcare is a new scheme which is being rolled out gradually from 21 April 2017 and will offer working families 20% support towards qualifying childcare costs up to certain limits. … The scheme will eventually be open to almost two million families in the UK and is administered by HM Revenue and Customs (HMRC).

Tax free childcare is available to working parents with children under 12 (or under 17 for disabled children), you can now open an online account that allows you to pay for registered childcare. The government will top-up the money you pay into your account. For every £8 you pay in, the government will add another £2. Through this scheme you can receive up to £2,000 per child – that’s up to £500 every three months. If you have a disabled child, you can receive up to £4,000 per child – that’s up to £1,000 every three months.

You, and any partner, must each expect to earn at least £120 per week. If you, or your partner, are on maternity, paternity or adoption leave, or you’re unable to work because you are disabled or have caring responsibilities, you could still be eligible.

If either you, or your partner, expect to earn £100,000 or more, you can’t get Tax-Free Childcare.

You can’t use Tax-Free Childcare alongside childcare vouchers, Universal Credit or tax credits. However you can still use it alongside the 15 hours and 30 hours schemes.

This scheme can help you to pay:

Registered childminders, nurseries and nannies

Registered after-school clubs and play-schemes

Registered schools

Home care workers working for a registered home care agency

For more detailed information see https://www.moneysavingexpert.com/family/tax-free-childcare/ & https://www.gov.uk/tax-free-childcare

Can I utilise Tax Free Childcare alongside the government 15 or 30 hour schemes?

You can’t use Tax-Free Childcare alongside childcare vouchers, Universal Credit or tax credits.

However you can still use it alongside the 15 hours and 30 hours schemes.

How do I arrange a visit?

If you would like to arrange a visit to view one of our settings, you can do this in a variety of ways, either via our live booking system on this site (selecting the nursery you wish to visit), via our live chat or by telephoning the appropriate nursery

We do have an open door policy and welcome parents to visit the setting without an appointment.

Please be aware that for un-arranged viewings we will always aim to make a team member available to show you around, however due to staff to child ratios this may not always be possible and an alternative viewing time may be arranged

Are you Ofsted registered?

Yes – Each of our settings are registered with Ofsted.

The Ofsted registration number can be found on the Ofsted report for each site, the link to this site is www.OFSTED.gov.uk

What if my child attends more than one setting?

If your child attends more than one setting, we would like to work with them to discuss your child’s development and work together to provide a cohesive care package for you and your child. We would seek your permission to share observation, next steps and summative reports with the other setting to ensure excellent communication is maintained between everybody involved in your child’s care, learning and development.

What is the Early Years Foundation Stage ?

The Early Years Foundation Stage (EYFS) looks at the stages of development from birth to the end of the child’s first year in school (reception year).  These years see the greatest growth and learning for your child.

Childcare Settings and providers in England are required to plan, implement and deliver their whole childcare policies and practices built on this framework.

If I have a complaint, what should I do?

We always want to hear if you or your child are unhappy with any aspect of our childcare service.

Please raise any concerns you have initially with the nursery manager who will endeavour to resolve your complaint to your satisfaction.

Should you still be unhappy, you can take your complaint further by contacting OFSTED directly. www.ofsted.gov.uk

How do I arrange a visit?

If you would like to arrange a visit to view one of our settings, you can do this in a variety of ways, either via our live booking system on this site (selecting the nursery you wish to visit), via our live chat or by telephoning the appropriate nursery

We do have an open door policy and welcome parents to visit the setting without an appointment.

Please be aware that for un-arranged viewings we will always aim to make a team member available to show you around, however due to staff to child ratios this may not always be possible and an alternative viewing time may be arranged

What is the Early Years Foundation Stage ?

The Early Years Foundation Stage (EYFS) looks at the stages of development from birth to the end of the child’s first year in school (reception year).  These years see the greatest growth and learning for your child.

Childcare Settings and providers in England are required to plan, implement and deliver their whole childcare policies and practices built on this framework.

If I have a complaint, what should I do?

We always want to hear if you or your child are unhappy with any aspect of our childcare service.

Please raise any concerns you have initially with the nursery manager who will endeavour to resolve your complaint to your satisfaction.

Should you still be unhappy, you can take your complaint further by contacting OFSTED directly. www.ofsted.gov.uk

Are you Ofsted registered?

Yes – Each of our settings are registered with Ofsted.

The Ofsted registration number can be found on the Ofsted report for each site, the link to this site is www.OFSTED.gov.uk

If I have a complaint, what should I do?

We always want to hear if you or your child are unhappy with any aspect of our childcare service.

Please raise any concerns you have initially with the nursery manager who will endeavour to resolve your complaint to your satisfaction.

Should you still be unhappy, you can take your complaint further by contacting OFSTED directly. www.ofsted.gov.uk

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